Help & Support

Visit the Sign Up page and enter your church name, admin email, and create a password. Once registered, head to the Admin Panel to customise your branding (logo, colours, church name) and start adding your church data.

Go to /admin and log in with your admin credentials. The admin panel gives you access to manage events, members, service agendas, branding, billing, and privacy settings all from one place.

Yes! Go to Admin > Branding to upload your church logo, set your primary and accent colours, and change the church name. The entire site will automatically update to match your brand.

Absolutely. Every page is fully responsive and works beautifully on phones, tablets, and desktops. Members can RSVP to events and check their schedule from any device.

There are two ways to add members:

• Individually: Go to the Members page and click "Add Member". Fill in their details (name, email, phone, role, group).
• Bulk import: Prepare a CSV file with columns for name, email, phone, role, and group. Upload it using the "Import CSV" button on the Members page (max 500 rows).

When adding or editing a member, assign them to groups such as Choir, Leadership, Media Team, Outreach, Prayer Team, Sunday School, Welcome Team, or Youth. Groups help you filter the member list and share service agendas with specific teams.

No. The Members directory is admin-only. Regular visitors and members cannot access personal details. RSVP attendee lists are also hidden from non-admins for privacy — they only see the count (e.g. "12 attending").

Go to the Members page and click the "Export Report" button. You can filter by date range before exporting. The report downloads as a CSV file that opens in Excel, Google Sheets, or any spreadsheet app.

Go to Admin > Events and fill in the event form: title, date, time, location, category, description, and optional flyer image. Click "Create Event" and it'll appear on the public Events page immediately. All active members will receive a push notification and email about the new event.

Each event has a dedicated RSVP page that can be shared via WhatsApp, link, or native share. Visitors enter their name, email, phone (optional), and guest count. You can view all RSVPs in the admin panel. The RSVP page includes OG tags for beautiful WhatsApp link previews.

Yes! On the public Events page, use the List / Calendar toggle at the top. The calendar view shows a monthly grid with event pills colour-coded by category. Click any event pill to open its details and RSVP.

Click on any event to open its details. You'll see sharing options:

• RSVP Page link — a dedicated shareable page
• WhatsApp — sends a formatted message with event details
• Share — uses your device's native sharing
• Flyer download — if an event image is attached

Go to Admin > Branding and scroll down to the password section. Enter your current password and your new password, then click "Update Password".

Go to Admin > Branding, click the logo upload area, and select a PNG, JPG, or SVG file (max 2MB). The logo will appear in the navigation bar on every page. For best results, use a logo with a transparent background.

The Agenda Creator (Admin > Agenda) lets you build an order of service for each Sunday or event. Add items with time slots, descriptions, and assign members to each part. You can drag-and-drop to reorder items, share the agenda with specific groups, and members can view their assigned items on the My Schedule page.

PewConnect is designed with UK GDPR compliance in mind:

• Subject Access Requests: Export all data for any member via Admin > Privacy
• Right to be Forgotten: Request member deletion with a 30-day grace period
• Consent tracking: Automatically recorded on every RSVP and form submission
• Cookie consent: Banner shown on first visit with accept/decline options
• Privacy Policy: Accessible from every page footer

Yes! Go to Admin > Letters, select a member, and choose from five templates: Membership Confirmation, Character Reference, School Reference, Visa Support, or General Reference. Letters are auto-filled with member data and your church letterhead, and can be downloaded as PDF.